Privacy Policy
VixFleet mobile app · Last updated 29 July 2026
VixFleet is a work application used by drivers of a motor carrier to send delivery paperwork to their dispatch office and to check their own pay. It is not a consumer product, it carries no advertising, and it contains no third-party trackers of any kind.
This version of the app does not collect your location. It does not ask for location permission and records no position data. Vehicle positions in your employer's system come from the truck's electronic logging device — not from this app and not from your phone. If that changes, it will change on the terms set out under Location below.
What the app collects
- Your account — the email address your employer registered, and a password you or they set. Used only to sign you in.
- Photographs and scans you take in the app — bills of lading, proof of delivery, trailer seals, receipts, photographs of freight. These are sent to your employer's dispatch system and to nowhere else.
- Amounts you enter — a lumper fee or other money you paid out of pocket, so your employer can bill it back and reimburse you.
- Your work records — the loads assigned to you and your own settlements, so that you can see them on your phone.
What the app does not collect
Camera and photographs
The camera opens only when you tap to add a document, and only for that document. Photo library access is used only to let you choose a picture you have already taken. Neither runs in the background.
You may refuse both in your iOS or Android settings. The rest of the app continues to work, and paperwork can reach the office another way.
Location
Today the app collects no location data at all. The permission is not requested, and nothing in the app can read where the phone is.
We intend to add an arrival feature in a later version: while — and only while — you have an active load, the phone would notice when it reaches the shipper or the receiver and mark the stop for you, so that you do not have to. What that would and would not do, stated plainly:
- Only during an active load. Between loads, and once a load is delivered and closed, nothing is watched.
- Arrivals, not a trail. The phone would report that it reached a stop on the load. It would not record the route taken, the speed driven, or where the truck was parked overnight.
- Off by default, and refusable. It would be switched on only after you are told what it does and agree to it. Declining leaves the rest of the app working exactly as it does now; arrivals are then marked by hand, as they are today.
- Announced before it arrives. The date at the top of this page changes, and the store listing's data disclosure changes with it, before any version that collects location is released.
Where state law requires separate written notice to employees before vehicle or phone location may be used — California among them — that notice comes from your employer, and the feature is not enabled for a carrier until it has been given.
Where the data is held
Everything is stored in your employer's own database, hosted on Supabase with infrastructure in the United States. Access is restricted by role: a driver can see only their own loads, their own documents and their own pay. This is enforced by the database itself, not merely hidden in the app.
Documents are held in a private bucket. They are never publicly linked — each view is a signed link that expires within the hour.
Who else sees it
Your dispatch office, and — in the ordinary course of freight business — the broker or shipper the paperwork belongs to, in the same way a paper bill of lading is handed across a counter.
Nothing is sold, rented or shared with advertisers, data brokers or analytics companies. There is no arrangement under which that could happen.
How long it is kept
Freight paperwork is kept for as long as the carrier is required to keep it, which in the United States is generally at least three years, and longer where a claim or an audit is open.
Your choices
- You may ask your employer for a copy of your records, or for a correction.
- You may ask for your login to be closed. The freight documents themselves are business records of the carrier and are kept as described above.
- You may withdraw camera or photo permission at any time in your phone's settings.
Deleting your account and your data
Write to hello@vixfleet.com from the email address you sign in with, or ask your dispatch office to make the request for you. Say which carrier you drive for. There is nothing to fill in and no form to find.
What is deleted, within 30 days: your login, your name, your email address, your phone number and the push token that lets the app notify your phone. After that the app cannot identify you and cannot reach your phone.
What is not deleted, and why: the freight paperwork itself — bills of lading, proof of delivery, weight tickets — together with the settlements calculated from it. These are the carrier's business records, not personal profile data, and United States federal rules require a motor carrier to keep them for at least three years, longer while a claim or an audit is open. A carrier is not free to destroy them on request, and neither are we. They stay with your employer, under your employer's control, and are not used for anything else.
If you only want to stop the app contacting you, you do not need any of this: turn notifications off in the app's Profile screen, or in your phone's settings.
Children
The app is for employed commercial drivers. It is not directed at anyone under 18, and we do not knowingly collect data from children.
Changes to this policy
If this policy changes in a way that affects what is collected, the date at the top changes and the new version appears here before the change takes effect.